LNF Cymru Literacy and numeracy for Wales

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Skills for Work: Overcoming Barriers

Overcoming barriers is an Entry 1 to Level 2 Skills for Work unit in which learners explore barriers at work, communicate choices, preferences and points of view, and practise strategies to challenge others constructively and build resilience. It is one 10 hour unit that learners combine with other 10 or 20 hour units into a Skills for Work, or Skills for Life and Work, Award, Certificate or Diploma. Literacy is mostly spoken: describing barriers, giving a point of view with suitable language and tone, listening to other views, challenging respectfully and reflecting on outcomes. Numeracy is light and sits only in managing time, tasks and priorities, which no criterion assesses.

Awarding body
WJEC
Level
Entry Level 1 to Level 2
Guided learning hours
10
First taught
September 2027
Amount of literacy work
Medium
Amount of numeracy work
Low
Unit pack
Open the unit delivery and assessment pack
How this unit is assessed
  • Entry Level (Entry 1, Entry 2, Entry 3): Three learning outcomes (barriers in a work context, choices, preferences and points of view, and simple strategies to respond to barriers), each with separate Entry 1, Entry 2 and Entry 3 assessment criteria. Evidence goes in a portfolio, internally assessed by the centre and externally quality assured by WJEC. 10 guided learning hours.
  • Level 1 and Level 2: Three learning outcomes (barriers to participation and progression, choices, preferences and points of view, and strategies to challenge others and overcome barriers), each with separate Level 1 and Level 2 assessment criteria. Evidence goes in a portfolio, internally assessed by the centre and externally quality assured by WJEC. 10 guided learning hours.

Skills that use Clarity and vocabulary

  1. Giving choices and points of view with the right language and tone

    Assessed: In coursework (non-examination assessment, NEA)

    Learners point out a simple choice or preference at Entry 1, give a simple point of view at Entry 3, give a point of view using appropriate language and tone at Level 1, and at Level 2 suggest views confidently and adapt communication to different work contexts or audiences. The amplification gives examples such as adjusting tone when speaking to a supervisor rather than a peer. All of this is in the assessment criteria.

    Literacy: Clarity and vocabulary, Purpose

    Getting pupils ready

    Year 7
    Pupils take turns to say which of two class jobs they would prefer and give one reason, using a sentence starter such as I would rather.
    Year 8
    Pupils role play telling a teacher and then a friend that they disagree with a group decision, and the class notes how the words and tone changed.
    Year 9
    Pupils present a reasoned view on a workplace rule, such as a phone ban on shift, first to a mock manager and then to a team meeting, adapting their language for each audience.
    Show the specification wording and the LNF statements

    Where it is in the specification: Entry Level, learning outcome 2, assessment criteria 2.1 and 2.2, page 5; Level 1 and Level 2, learning outcome 2, assessment criteria 2.1 and 2.2, page 6; amplification of LO2, pages 8 and 9

    “Give a point of view using appropriate language and tone”
    Progression step 3
    • I can speak clearly, recognising the appropriate language for different audiences and purposes, and varying my expression, vocabulary, tone and gestures to engage the audience.

    • I can share, talk and write about my thoughts, feelings and opinions using a range of techniques to show impact.

    Progression step 4
    • I can speak clearly, selecting and adapting my language appropriately for a range of audiences and purposes, conveying meaning effectively to the audience.

    • I can organise talk effectively to respond to how listeners are reacting by adapting what I say and how I say it.

    Progression step 5
    • I can present ideas and issues to meet the demands of different audiences.

Good to know

Links with other qualifications

The pack names GCSE Social Studies as a linked WJEC qualification (it also names Sociology AS/A Level, which is not on this page). Within the Skills Suite it lists Personal development planning, Interview and confidence techniques, Rights and responsibilities in the workplace, Fairness and inclusion in the workplace, Building a growth mindset, Wellbeing and work, Customer service, Teamwork, Understanding self and others, Equality, diversity and inclusion and Community participation as closely related units. Interview and confidence techniques shares speaking with suitable language and tone, Teamwork shares listening and communicating effectively with others, and Personal development planning shares written reflection and action planning.

Source: WJEC Overcoming barriers unit delivery and assessment pack, read with the WJEC Entry 1 to Level 2 Skills for Life and Skills for Work specification, approved by Qualifications Wales, teaching from September 2027 (© WJEC CBAC Ltd 2026).