Skills for Work: Interview and Confidence Techniques
Mae disgrifiad y cymhwyster yn Saesneg yn unig, gan ei fod wedi ei gymryd o fanyleb Saesneg Pearson.
Interview and confidence techniques is a Pearson Skills for Work unit in which learners research a business and job role, plan their interview day, prepare questions and answers, take part in a mock interview and respond to feedback. It is one 20 hour unit that learners combine with others into a Pearson Skills for Work Award, Certificate or Diploma, at any level from Entry 1 to Level 2, graded pass or fail. Literacy demand is high: reading to research a business, writing a plan and a bank of questions and answers, answering in structured STAR answers, asking questions and reflecting on feedback. Numeracy is limited to working out travel timings, and aptitude test numerical reasoning is awareness only.
- Corff dyfarnu
- Pearson
- Lefel
- Entry Level 1 to Level 2
- Oriau dysgu dan arweiniad
- 20
- Addysgu gyntaf
- Medi 2027
- Faint o waith llythrennedd
- Uchel
- Faint o waith rhifedd
- Isel
- Manyleb
- Agor y fanyleb
Sut mae'r uned hon yn cael ei hasesu
- Entry Level (Entry 1, Entry 2, Entry 3): One assessment criterion at each of Entry 1, Entry 2 and Entry 3: list, outline or prepare business research and interview planning, and take part in a mock interview, from simple participation at Entry 1 to some clear responses at Entry 3. Centres choose the type of evidence; it is internally assessed by the centre and quality assured by Pearson through standards verification. 20 guided learning hours.
- Level 1 and Level 2: One assessment criterion at each of Level 1 and Level 2: prepare well-developed (Level 1) or detailed (Level 2) business research and interview planning, and show question and answer techniques (Level 1) or a clear understanding of how the interview process works (Level 2) in a mock interview, then respond to feedback. Centres choose the type of evidence; it is internally assessed by the centre and quality assured by Pearson through standards verification. 20 guided learning hours.
Sgiliau sy'n defnyddio Eglurder a geirfa
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Answering questions confidently in a mock interview
Learners take part in a mock interview, from short or single word answers with heavy prompting at Entry 1 to clear, organised responses with positive language at Entry 3. Level 1 learners participate confidently, giving structured STAR answers. This is required by the criterion at every level.
Llythrennedd: Eglurder a geirfa, Diben
Paratoi disgyblion
- Blwyddyn 7
- Pupils answer Tell me about yourself to a partner in three clear sentences, practising eye contact and a steady voice.
- Blwyddyn 8
- Pupils use STAR cards to plan and then speak an answer about a time they worked in a team, timing it to under two minutes.
- Blwyddyn 9
- Pupils take part in a mock interview with a visiting adult, giving structured STAR answers and using formal language throughout.
Dangos geiriad y fanyleb a datganiadau'r Fframwaith Llythrennedd a Rhifedd
Ble mae yn y fanyleb: Unit SfW 9, Assessment criteria, page 48; Essential information for assessment decisions, Entry 1 to Entry 3, page 49, Level 1, page 50
“In the mock interview, they participate confidently, giving structured answers using STAR”
Cam cynnydd 3
Rwy’n gallu siarad yn glir, gan adnabod yr iaith briodol ar gyfer gwahanol gynulleidfaoedd a dibenion, a chan amrywio fy mynegiant, geirfa, tôn ac ystumiau i ennyn diddordeb y gynulleidfa.
Rwy'n gallu trefnu sgwrs fel y gall gwahanol gynulleidfaoedd mewn gwahanol gyd-destunau ddilyn yr hyn sy'n cael ei ddweud, gan gynnwys defnyddio iaith ffurfiol.
Cam cynnydd 4
Rwy’n gallu siarad yn glir, gan ddewis ac addasu fy iaith yn briodol ar gyfer ystod o gynulleidfaoedd a dibenion, a chan gyfleu ystyr yn effeithiol i’r gynulleidfa.
Rwy'n gallu trefnu'r hyn sy'n cael ei ddweud yn effeithiol er mwyn ymateb i adwaith gwrandawyr drwy addasu'r hyn rwy'n ei ddweud a'r ffordd rwy'n ei ddweud.
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Adapting answers to different question types
Level 2 learners respond confidently and flexibly in the mock interview, giving well-developed STAR answers and reasoned responses to different question types, including claim, evidence and connection questions. This goes beyond the Level 1 requirement and is required for a Level 2 pass.
Llythrennedd: Eglurder a geirfa, Siarad cydweithredol, Gofyn cwestiynau
Paratoi disgyblion
- Blwyddyn 7
- Pupils practise answering one open question and one closed question and discuss how the answers needed to differ.
- Blwyddyn 8
- Pupils make a claim about one of their strengths, back it with evidence from school, and say how it connects to a job.
- Blwyddyn 9
- Pupils answer unexpected questions drawn from a hat in a mock interview, choosing between STAR and claim, evidence and connection structures on the spot.
Dangos geiriad y fanyleb a datganiadau'r Fframwaith Llythrennedd a Rhifedd
Ble mae yn y fanyleb: Unit SfW 9, Assessment criteria, Level 2, page 48; Essential information for assessment decisions, Level 2, page 50; Annexe C, page 120
“giving well-developed STAR answers and clear, reasoned responses to different question types”
Cam cynnydd 3
Rwy'n gallu mynegi materion a syniadau'n glir gan ddefnyddio geirfa sy'n benodol i faes dysgu a phrofiad/disgyblaeth ac enghreifftiau.
Rwyf wedi cael profiad o siarad â gwahanol bobl mewn amrywiaeth o gyd-destunau dilys.
Cam cynnydd 4
Rwy’n gallu argyhoeddi wrth gyfleu ystyr mewn ystod o gyd-destunau gan ennyn diddordeb llawn y gynulleidfa.
Rwy'n gallu cynnal safbwynt argyhoeddiadol, gan ragweld safbwyntiau eraill ac ymateb iddyn nhw.
Cam cynnydd 5
Rwy'n gallu ymateb yn hyderus i'r ffordd y mae gwrandawyr yn ymateb, gan addasu fy iaith mewn amrywiaeth eang o gyd-destunau ac at ddibenion gwahanol.
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Responding to feedback on interview performance
After the mock interview learners ask for or receive feedback and respond to it, from one very simple improvement at Entry 1 to two strengths and two development areas at Entry 3. Level 1 learners describe strengths and improvements, and Level 2 learners explain strengths, development areas and actions to improve future interviews. This is required at every level.
Llythrennedd: Eglurder a geirfa, Cynllunio a threfnu ar gyfer gwahanol ddibenion, cynulleidfaoedd a chyd-destunau
Paratoi disgyblion
- Blwyddyn 7
- Pupils listen to a partner's feedback on a short talk and write one thing that went well and one thing to improve.
- Blwyddyn 8
- Pupils watch a recording of their practice answer with a partner and agree two strengths and two targets.
- Blwyddyn 9
- Pupils write a reflection after a mock interview explaining their strengths, development areas and three specific actions for the next interview.
Dangos geiriad y fanyleb a datganiadau'r Fframwaith Llythrennedd a Rhifedd
Ble mae yn y fanyleb: Unit SfW 9, Essential information for assessment decisions, Entry 1 to Entry 3, page 49, Level 1 and Level 2, page 50; Annexe C, Literacy Links, page 120
“explaining strengths, development areas and actions to improve future interviews”
Cam cynnydd 3
Rwy’n gallu myfyrio ar safon fy mynegiant a defnyddio ystod o strategaethau i sicrhau mwy o eglurder yn fy nghyfathrebu llafar, gan gynnwys mewn sefyllfaoedd ffurfiol.
Rwy’n gallu ysgrifennu am fy meddyliau, fy nheimladau a fy marn, gan ddangos empathi a pharch.
Cam cynnydd 4
Rwy’n gallu myfyrio ar fy nefnydd o strategaethau i wella ansawdd, cywirdeb ac effaith fy nghyfathrebu llafar, gan gynnwys mewn sefyllfaoedd ffurfiol.
Da gwybod
- The unit is "SfW 9 Interview and confidence techniques" with "20" guided learning hours (Unit summary, page 5).
- A unit is achieved at one level only: "Learners can only achieve each unit once, at a single level" (Rules of Combination, page 6).
- Evidence is the centre's choice: "there are no mandatory evidence requirements and centres can select the type of evidence" (Essential information for assessment decisions, page 49), but the guidance at every level describes a mock interview, so much of the evidence is spoken.
- Level 2 goes beyond STAR: learners give "clear, reasoned responses to different question types including 'claim, evidence, and connection' questions" (Essential information for assessment decisions, Level 2, page 50).
- Numerical reasoning in aptitude tests is mentioned only for awareness, "but not necessarily practised" (Annexe C, Numeracy Links, page 120).
- AI may be used only if it is acknowledged, and "the final submission must be in the learner's own words" (Requirements relating to permitted/prohibited resources, page 51).
- The Skills for Work specification has two obvious errors: its assessment section says "Every unit in our Skills for Life qualifications includes an Authorised Assessment Brief" (page 8), and it points to "Section 6 Glossary" (page 11) when the glossary is section 7.
Cysylltiadau â chymwysterau eraill
WJEC also offers an Interview and confidence techniques unit in its Skills Suite, with the same 20 guided learning hours. The WJEC unit spreads the work over four learning outcomes, including reading job descriptions and positive body language; the Pearson unit has one criterion per level that combines business research, a written interview-day plan with a bank of questions and answers, and a mock interview with feedback, and it adds claim, evidence and connection questions at Level 2. Both rely mainly on speaking and listening. That formal spoken work matches the oracy in GCSE English Language and Literature and GCSE Cymraeg Language and Literature, and the WJEC Skills Suite unit Applying for jobs covers the written application that comes before an interview.
Ffynhonnell: Pearson Entry Level 1 to Level 2 Skills for Work Award, Certificate and Diploma Qualifications specification, Issue 1, August 2026, Unit SfW 9: Interview and confidence techniques.